Privacy Policy

Effective Date: [July 3, 2020]

Company Name: PROTOTYPE 3D (Prototyp3, LLC)

1. Introduction

At PROTOTYPE 3D (Prototyp3, LLC), we are committed to protecting your privacy while maintaining the flexibility needed to operate and grow our business. This Privacy Policy explains how we collect, use, store, and share your information when you engage with us, in accordance with applicable laws in the United States and Canada.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal, technical, and project-related information from you in the following ways:

A. Information You Provide Directly:

Name, email address, phone number, business name
Shipping/billing address and payment details
Project files, CAD/3D models, reference material
Communication records and service preferences

B. Information Collected Automatically:

IP address, browser type, and device identifiers
Pages visited, time spent, and other usage data
Cookies and other tracking technologies
Location data (when enabled or relevant)

3. How We Use Your Information

We use the information we collect to:

Deliver, operate, and improve our products and services
Respond to inquiries, provide estimates, and fulfill orders
Store and process files for manufacturing and review
Analyze customer behavior and market trends
Send service updates, company news, and marketing content (with opt-out option)
Maintain internal records and project archives
Enforce terms of service and protect our legal rights

We reserve the right to retain project files, client data, and communications indefinitely for operational, legal, and quality assurance purposes.

4. Sharing of Information

We may share your data under the following circumstances:

With trusted service providers who help us with operations (e.g., shipping, analytics, CRM)
When required by law, regulation, or legal process
In the event of a merger, acquisition, or sale of assets
With your permission or as part of a collaborative project

We do not sell personal information to third parties.

5. Data Storage and Retention

Data is stored securely on servers located in the United States and/or Canada. We retain personal and project data for as long as reasonably necessary to fulfill the purposes described in this policy, or as required by law.

Clients may request access, correction, or deletion of their personal information, subject to certain limitations.

6. Your Rights (USA & Canada)

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Withdraw consent for marketing communications
Request deletion of your data, unless retention is required by law or legitimate business purposes

To exercise these rights, contact us at: [Insert contact email]

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve user experience
Track website usage and performance
Personalize content and communications

You can disable cookies in your browser settings. Some features of the website may not function properly without them.

8. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure. By using our services, you acknowledge and accept these risks.

9. Third-Party Services

We may use third-party tools and platforms (e.g., Google Analytics, payment processors) that collect data in accordance with their own privacy policies. We encourage you to review those policies when applicable.

10. Policy Updates

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of our services after such updates constitutes acceptance of the revised policy.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Prototyp3, LLC
Email: [info@prototyp3.xyz]
Phone: [347-387-0373]
Address: [203 W. Jackson Ave, Knoxville, TN 37902 ]

PRIVACY POLICY